FAQs
More FAQs- What makes SRM different than other disaster restoration companies?
- I have an emergency at my building or facility. Who do I call?
- What does pre-loss condition mean?
When it comes to managing disasters and restoring commercial properties, you may find several options available to you. However, many provide only primary reconstruction and mitigation, which may need to be improved following a disaster. At ServiceMaster Recovery Management (SRM), we offer a complete and comprehensive solution to all your recovery needs, making us your full-service partner in a fast, safe, and effective recovery.
During an emergency situation, whether it’s late at night or on the weekend, accessibility is crucial. Call 1-800-RESPOND and ServiceMaster Restore will answer 24 hours a day, 7 days a week, 365 days a year. Within one hour, we will contact the client and schedule an appointment.
There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”